Resources

Learning Safe Communication Skills

Lead: Dr Jean Ker, Clinical Lead, Clinical Skills Managed Educational Network/ University of Dundee
Status: Currently under development
Next steps: The pack is now available to download for review. If you are interested in being a reviewer please contact Andrea Baker at a.baker@dundee.ac.uk

This pack will outline the evidence-base for the use of a number of communication skills techniques which can be used in a healthcare setting to share information about the status of a patient or to handover information about patients between healthcare professionals as part of a patient’s journey. The interactive pack will also outline safe ways of communicating with patients using evidence based tools. This is in response to the increasing evidence of poor or inadequate communication as a major cause of adverse events in healthcare practice.

The pack will be of help to any healthcare practitioner currently working in the NHS in either primary or secondary care contexts and will be mapped to the KSF and SCQF framework for accreditation.

For further information please contact Andrea Baker at a.baker@dundee.ac.uk

 

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